CS
Cindy S

1 reviews | Active since Mar 2014

24 Jul 2015, 17:30

Sanlam's robbing me!!!

I took out a Retirement Annuity in 2007 with Sanlam, I now would like to stop contributing to this policy. Sanlam wants to charge me R6914.06 to stop the monthly contributions!!!!!! this amount of almost R7000.00 is the equivalent to 1 years contributions. My contract states a minimum of R50 alteration charge, but they cleverly left out a maximum amount. they manipulate clients with their fine print!<br> <br> I have done the same enquiry with my Liberty policy and to stop contributions they would charge me R400.00 - <br> what a massive difference between the two.<br> <br> people, don't trust Sanlam - go to Liberty!!

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Replies (1)
Sanlam
Sanlam's reply24 Jul 2015, 18:25
Official
Hello cindyswartz1983,

We acknowledge receipt of your complaint and will provide you with an explanation of the charges on Monday. Sanlam has different product ranges with different charge structures.
Regards
Client Relations