S
Sumayya

1 reviews | Active since Jul 2024

03 Apr 2025, 08:03

Sanlam ****s!!!!! ****mers!!!

I am extremely frustrated with Sanlam. Going in for 3 years and not a cent was paid out to my daughter... Ive been sending endless emails,with no response.... The consultants tell me a different story everytime. I have to submit the same documents over and over!! Ive lost all trust in Sanlam. I rate tge place -100 stars. The worst!! U professional!! ****s!! oh by the way I was told on the recent call.. Rather wait till ypur daughter is 18.(which is next month) and restart the process.At this point I actually want to go open a case! You take our money,do your part and deliver!!! 😡😡😡😡😡

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Replies (7)
Sanlam
Sanlam's reply03 Apr 2025, 08:15
Official
Good day Sumayya

We apologise for your service experience. Please respond to our private message.
 
Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply03 Apr 2025, 08:15
Official
Good day Sumayya

Please confirm the ID number or provide a member number in order for us to trace a record.
 
On receipt of this information, we will escalate the matter for assistance.  
 
Kindly note that we will use the information you provide only to assist you with this matter.
 
Regards
Sanlam Client Care
 

Best regards,

S
Sumayya's update03 Apr 2025, 09:24
Reviewer Update
*** Thaakiyah Marsh
*** Sumayya Saib mother
S
Sumayya's update03 Apr 2025, 09:24
Reviewer Update
*** thaakiyah Masrh
*** Sumayya Saib mother
S
Sumayya's update03 Apr 2025, 09:25
Reviewer Update
***2 member number 
Sanlam
Sanlam's reply03 Apr 2025, 09:37
Official
Hello Sumayya

Thank you for providing us with the information. We have escalated the matter to Sanlam Corporate for assistance. 

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply04 Apr 2025, 11:14
Official
Good day Sumayya

We have received feedback that Sanlam Corporate has been in touch with you via email. Please respond to the email for further assistance. 

Regards 
Sanlam Client Care 

Best regards,