AP
Azarel P
1 reviews | Active since Mar 2012
13 Nov 2024, 14:12
Sanlam running away from clients and *****ing from me
withdrew my pension fund 8 weeks ago still nothing in my account tried contacting them their consultants just drops the phone ...... to top it off the pension fund is not even a lot so , this coming from a so called top company its embarrassing can you please inform and get back to me on when am i getting my own money that i did put in your umbrella fund .... reason why i left your organization
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
13 Nov 2024, 14:44Good day Azarel
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply13 Nov 2024, 14:44
Official
Good day Azarel
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
15 Nov 2024, 13:41Good afternoon Azarel
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2024, 13:41
Official
Good afternoon Azarel
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
AP
Azarel P's updateReviewer Update
20 Nov 2024, 09:41assisting me how? with no communication no anything ….. I don't want communication I want my money that's about it do that and ill be happy
AP
Azarel P's update20 Nov 2024, 09:41
Reviewer Update
assisting me how? with no communication no anything ….. I don't want communication I want my money that's about it do that and ill be happy
Sanlam's replyOfficial
20 Nov 2024, 10:12Good day Azarel
Thank you for reaching out to us.
We have requested the Sanlam Corporate department to look into the matter and contact you.
Regards
Sanlam Client Care
Thank you for reaching out to us.
We have requested the Sanlam Corporate department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply20 Nov 2024, 10:12
Official
Good day Azarel
Thank you for reaching out to us.
We have requested the Sanlam Corporate department to look into the matter and contact you.
Regards
Sanlam Client Care
Thank you for reaching out to us.
We have requested the Sanlam Corporate department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
20 Nov 2024, 19:31Good day Azarel
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
Sanlam's reply20 Nov 2024, 19:31
Official
Good day Azarel
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care