RK
Rorisang K

1 reviews | Active since Sept 2025

26 Jan 2026, 10:45

Sanlam risk disability

Good morning writing this review on my moms behalf Veronica Chabane she works at Nelson Mandela children’s she got approved for a Sanlam risk / disability insurance she got approved but Sanlam is not giving us head ups when will the money be reflected honestly it’s really unfair and inhumane she’s struggling financially she has to attend physiotherapy and bioknetics but how when there’s no money since last year dec we have struggling financially ID Number :*** Cellphone *** Email address *** Please kindly escalate the issue we struggling kind regards

0
Replies (14)
Sanlam
Sanlam's reply26 Jan 2026, 11:01
Official
Good morning, Rorisang

We are sorry to learn that this matter has not yet been finalised and have arranged for assistance from Sanlam Corporate.

Regards
Sanlam Client Care

Best regards,

RK
Rorisang K's update26 Jan 2026, 11:04
Reviewer Update
Thank you so much it’s a lot honestly and my mom is really depressed it’s not nice being approved but no
Money in the bank account
Sanlam
Sanlam's reply26 Jan 2026, 11:15
Official
Hello Rorisang

It is our pleasure.

We are sorry that you and your mom are going through a difficult time.

Regards
Sanlam Client Care

Best regards,

RK
Rorisang K's update26 Jan 2026, 11:18
Reviewer Update
Can you kindly please update when will they pay her her  contact information 
ID number ***
Cell Number ***
Email address ***
Sanlam
Sanlam's reply26 Jan 2026, 11:23
Official
Hello Rorisang

The matter is currently with Sanlam Corporate, and they will provide your mom with feedback.

Regards
Sanlam Client Care

Best regards,

RK
Rorisang K's update26 Jan 2026, 12:54
Reviewer Update
Ok thanks for the feed back hopefully will get a straight accurate answer today
Sanlam
Sanlam's reply27 Jan 2026, 13:19
Official
Hello Rorisang

We have received feedback that Sanlam Corporate has been in touch with your mom and that they are assisting her in resolving the matter.

Regards
Sanlam Client Care

Best regards,

RK
Rorisang K's update27 Jan 2026, 13:26
Reviewer Update
Ok thanks alot may they kindly update us with a payment date too we would appreciate it the feed cause they said they will phone my mom’s employer we don’t have an accurate just stress
Sanlam
Sanlam's reply27 Jan 2026, 14:28
Official
Hello Rorisang

We have relayed your message to Sanlam Corporate.

Regards
Sanlam Client Care

Best regards,

RK
Rorisang K's update27 Jan 2026, 14:49
Reviewer Update
Ok thanks hopefully end of the week my mom will be finally be paid it’s too much Sanlam is full of lies and dishonesty honestly everyday it’s a new story we hungry there’s no food my mom can’t even do bioknetics how with no funds it’s absurd!!!!
RK
Rorisang K's update27 Jan 2026, 14:50
Reviewer Update
Okay thanks will wait for the reply it’s really causing depression to my mom she has cheast pains cause of this non resolved issue
Sanlam
Sanlam's reply30 Jan 2026, 09:44
Official
Good morning, Rorisang

We have received feedback from Sanlam Corporate that they are attending to this matter and that they are in contact with your mom.

Regards
Sanlam Client Care

Best regards,

RK
Rorisang K's update25 Feb 2026, 16:51
Reviewer Update
Good day even today we still no money was received from Sanlam to my mom we have no food she’s in debts it’s a lot honestly she can’t even afford to to buy her medication
Sanlam
Sanlam's reply05 Mar 2026, 14:47
Official
Good afternoon, Rorisang
Sanlam Corporate has indicated that they will be in touch with your mother.

Regards
Sanlam Client Care 

Best regards,