nI
nakita I
1 reviews | Active since Dec 2020
21 Dec 2020, 09:45
Sanlam-Ridiculous service provided.
the level of disrespect and service provided is just disgusting, i have put through with withdrawal claim form with my company from September which was the last month of retrenchment. we on the 21st December and still assistance or clarity. when i called through for info i was transferred for more than 10 times to different departments till they cut my call. i had to resubmit my claim forms in October and still no clear answer or assistance. For future ref i know not to ever join Sanlam no matter what
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Replies (2)
Sanlam's replyOfficial
21 Dec 2020, 09:48Dear Nakita
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply21 Dec 2020, 09:48
Official
Dear Nakita
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
23 Dec 2020, 12:46 Good day, Nakita We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations
Sanlam's reply23 Dec 2020, 12:46
Official
Good day, Nakita We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations