AM
Andiswa M
1 reviews | Active since Mar 2020
26 Mar 2020, 05:00
Sanlam Retirement vanishes and short
I have been waiting to hear from Sanlam regarding my retirement withdrawal.The forms were sent in January and since today i am being sent from pillar to post..one moment they tell me my funds do not appear in the system and i jave a statement and there is no explanation.Finally got someone who was able to track them and told me they looked in the wrong system maybe.I was relibed but more horror stories..the balance is less by 20k and no one knows one..am just hearing to maybes ..corona virus effect maybe blah blah.Please get yoir act together Sanlam this is bad
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Replies (2)
Sanlam's replyOfficial
26 Mar 2020, 06:16Dear Andiswa
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply26 Mar 2020, 06:16
Official
Dear Andiswa
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
26 Mar 2020, 11:28Dear Andiswa
We were informed that a consultant has tried calling you but were unable to reach you. Please refer to the e-mail that was sent to you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards,
Sanlam Client Relations
We were informed that a consultant has tried calling you but were unable to reach you. Please refer to the e-mail that was sent to you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards,
Sanlam Client Relations
Sanlam's reply26 Mar 2020, 11:28
Official
Dear Andiswa
We were informed that a consultant has tried calling you but were unable to reach you. Please refer to the e-mail that was sent to you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards,
Sanlam Client Relations
We were informed that a consultant has tried calling you but were unable to reach you. Please refer to the e-mail that was sent to you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards,
Sanlam Client Relations