SANLAM RETIREMENT FUND

Item: Sanlam
Rating: 1
Author: Ilze V

Pathetic to say the least, my mother posted yesterday about not getting feedback or hold of anyone and 24 hours later NO RESPONSE

Helpful (0)

Replies (5)

Sanlam's replyOfficial

12 Nov 2024, 16:13

Good day Ilze

We are sorry to hear of your poor client service experience. Please respond to our private message.

Regards
Sanlam Client Care

Sanlam's reply12 Nov 2024, 16:13

Official

Good day Ilze

We are sorry to hear of your poor client service experience. Please respond to our private message.

Regards
Sanlam Client Care

Ilze V's updateReviewer Update

12 Nov 2024, 16:22

Its really pathetic for my mother to struggle like this we will also be posting on Fbook if no favourable response is received

Ilze V's update12 Nov 2024, 16:22

Reviewer Update

Its really pathetic for my mother to struggle like this we will also be posting on Fbook if no favourable response is received

Sanlam's replyOfficial

12 Nov 2024, 16:24

Thank you for the information. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Sanlam's reply12 Nov 2024, 16:24

Official

Thank you for the information. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Ilze V's updateReviewer Update

12 Nov 2024, 16:50

How if I cannot get hold of them

Ilze V's update12 Nov 2024, 16:50

Reviewer Update

How if I cannot get hold of them

Sanlam's replyOfficial

15 Nov 2024, 15:54

Hi Ilze

This is to confirm that you have been contacted and will be assisted further.

Regards
Sanlam Client Care

Sanlam's reply15 Nov 2024, 15:54

Official

Hi Ilze

This is to confirm that you have been contacted and will be assisted further.

Regards
Sanlam Client Care