RM
Rofhiwa M
1 reviews | Active since Jan 2025
21 Jan 2025, 10:01
Sanlam Retirement Fund
Sanlam advised that we should use the pre populated portal application only for them to pre populate the banking details of a person I don't even know, and these information cannot be edited. Their call centre agents are not able to assist as they say. Why insist on us using the pre populated online platform whereas the details pre populated are incorrect and cannot be corrected? Is this some sort of a **** or what?
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Replies (4)0
Replies (4)
Sanlam's replyOfficial
21 Jan 2025, 10:09Good day Rofhiwa
We have received your complaint via Twitter and referred it to Sanlam Corporate.
Regards
Sanlam Client Care
We have received your complaint via Twitter and referred it to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply21 Jan 2025, 10:09
Official
Good day Rofhiwa
We have received your complaint via Twitter and referred it to Sanlam Corporate.
Regards
Sanlam Client Care
We have received your complaint via Twitter and referred it to Sanlam Corporate.
Regards
Sanlam Client Care
RM
Rofhiwa M's updateReviewer Update
23 Jan 2025, 11:05I am receiving communication from Sanlam to confirm that I will be paid via eft twice this week however they refuse to rectify a mistake that is their end. You want me to confirm so that you send my money to one of your beneficiaries that I do not even know??? What knda **** is this exactly
RM
Rofhiwa M's update23 Jan 2025, 11:05
Reviewer Update
I am receiving communication from Sanlam to confirm that I will be paid via eft twice this week however they refuse to rectify a mistake that is their end. You want me to confirm so that you send my money to one of your beneficiaries that I do not even know??? What knda **** is this exactly
Sanlam's replyOfficial
23 Jan 2025, 11:10Good day Rofhiwa
Sanlam Corporate has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam Corporate has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam's reply23 Jan 2025, 11:10
Official
Good day Rofhiwa
Sanlam Corporate has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam Corporate has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
RM
Rofhiwa M's updateReviewer Update
23 Jan 2025, 11:14The same department that called me last time and couldn't do anything to assist me because they do not have access to applications/profiles.
RM
Rofhiwa M's update23 Jan 2025, 11:14
Reviewer Update
The same department that called me last time and couldn't do anything to assist me because they do not have access to applications/profiles.