MW
Madeleine W
1 reviews | Active since Mar 2012
08 Feb 2022, 06:43
SANLAM RETIREMENT ANNUITY PAID UP STATUS STILL NOT EXECUTED
I HAVE BEEN TRYING SINCE OCTOBER 2021 TO MAKE MY RETIREMENT ANNUITY THROUGH SANLAM FULLY PAID UP. THE BROKER, TRACEY MORTON, HAS PROMISED TO GET HER STAFF TO BE IN TOUCH. SHE ALSO PROMISED TO REVIEW MY PORTFOLIO. I WANT MY RETIREMENT ANNUITY MADE PAID UP BEFORE MY NEXT DEBIT ORDER FOR AROUND R1000 IS DEDUCTED. I HAVE WASTED 3 MONTHS OF CONTRIBUTIONS DUE TO NON SERVICE DELIVERY
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Replies (2)
Sanlam's replyOfficial
08 Feb 2022, 06:55Dear Madelein
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply08 Feb 2022, 06:55
Official
Dear Madelein
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
08 Feb 2022, 14:14Dear Madelein
We were informed that our consultant tried calling you but could not reach you. Please refer to the e-mail that was sent to you with the necessary information.
We were informed that our consultant tried calling you but could not reach you. Please refer to the e-mail that was sent to you with the necessary information.
Regards
Sanlam Client Relations
Sanlam's reply08 Feb 2022, 14:14
Official
Dear Madelein
We were informed that our consultant tried calling you but could not reach you. Please refer to the e-mail that was sent to you with the necessary information.
We were informed that our consultant tried calling you but could not reach you. Please refer to the e-mail that was sent to you with the necessary information.
Regards
Sanlam Client Relations