1 reviews | Active since Sept 2012
Sanlam Reps telling lies to sell policies
In October of 2015 a rep of Sanlam Sky visited our office to sell policies to our employees, I agreed to take out a savings policy and was told by the rep that it is a 5 year policy but I could cancel my policy at any time and only pay a R50 penalty fee and receive all my money back, we agreed that the policy will only start from January 2016 as it was bit of a difficult time to deduct the money. To my surprise end of November 2015 the first instalment went off (witch is not what I wanted) so I left it that way. Today when I asked the value of my policy the amount was ridiculously lower than what I contributed. <br> Now I have never seen the rep again after signing up and did not receive any policy document from her.<br> Also the time she visited she told me that it is required by law for any working person to have a R.A so I took out one as well. After asking around I was told that there is no such law, but I already signed up for the R.A so I knew that the lady was just telling me this so that she can sell me the policies.<br> I feel like taking further legal action against Sanlam as she is representing the company if I can not get this matter resolved
We acknowledge receipt, and have referred it to Management and Sanlam Sky for immediate attention.
Kind regards
Client Relations
We acknowledge receipt, and have referred it to Management and Sanlam Sky for immediate attention.
Kind regards
Client Relations
