Sanlam refusing to release my late father’s unit trusts

I’m am too exhausted and frustrated to even write this review but sanlam has left me no choice. My father passed away in July 2021. And as the executor of his estate, I have made countless attempts to access his unit trusts at Sanlam with no success. They have been giving me the runaround asking me submit documents (WHICH I DID) and still told me that the very documents I submitted are still pending. THERE IS NO ONE TO HELP ESCALATE AND WHEN I CALL, THEY TELL ME TO SEND AN EMAIL!! IF YOU HAVE CHILDREN, I HIGHLY RECOMMEND YOU AVOID GETTING YOUR UNIT TRUSTS AT SANLAM! Your kids will be left with the burden of accessing your unit trusts from Sanlam when you are gone.