NM
Ntaoleng M
1 reviews | Active since Feb 2013
21 Jun 2022, 09:25
Sanlam Refuses to Refund me
I took a loan with Sanlam a few years ago, and I've recently paid it up before the end of its term. Because I struggled to get hold of anyone to know exactly how much I needed to pay, I paid more than I should have. Now to get my refund, I have been sent from pillar to post. At times the phone just goes silent until it cuts me off. I want my money back Sanlam!
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Replies (2)
Sanlam's replyOfficial
21 Jun 2022, 09:50Dear Ntaoleng
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply21 Jun 2022, 09:50
Official
Dear Ntaoleng
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
24 Jun 2022, 08:43Good day, Ntaoleng We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
Sanlam's reply24 Jun 2022, 08:43
Official
Good day, Ntaoleng We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations