DM
Dumisani M
1 reviews | Active since Jun 2018
15 Jul 2020, 08:52
Sanlam refuses to cancel policy
Sanlam sky refuses to cancel my two policies, I sent an email on the 1st of July canceling the two policies SP***3 and SP***3 still haven't received any response from their side, sent through another one on the 11th still no response.
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Replies (2)
Sanlam's replyOfficial
15 Jul 2020, 09:11Dear Dumisani
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's reply15 Jul 2020, 09:11
Official
Dear Dumisani
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
20 Jul 2020, 13:29Good day, Dumisani We were informed that a consultant has contacted you. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
RegardsSanlam Client Relations
Sanlam's reply20 Jul 2020, 13:29
Official
Good day, Dumisani We were informed that a consultant has contacted you. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
RegardsSanlam Client Relations