Sanlam reality's benefits not working again.

Item: Sanlam
Rating: 1
Author: Antonio S

I decided to use "The Entertainer" just to be told at the restaurant that I cannot make use of it because they do not have the pin that must be inserted in the mobile app to claim the voucher.

I have written to both Sanlam Reality and The Entertainer but I have not received any feedback.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

18 May 2018, 09:32

Good day

We acknowledge receipt of your complaint and will refer it to Sanlam Reality for investigation.

Regards,

Client Relations

Sanlam's reply18 May 2018, 09:32

Official

Good day

We acknowledge receipt of your complaint and will refer it to Sanlam Reality for investigation.

Regards,

Client Relations

Sanlam's replyOfficial

21 May 2018, 13:13

Thank you for bringing this to our attention.

We have been informed that the matter has been investigated and feedback was provided.

Regards,

Client Relations

Sanlam's reply21 May 2018, 13:13

Official

Thank you for bringing this to our attention.

We have been informed that the matter has been investigated and feedback was provided.

Regards,

Client Relations