TG
Tim G

1 reviews | Active since Dec 2016

09 Dec 2016, 12:27

Sanlam Reality Pet Insurance benefit advertised but not honoured

<p>As a Fedhealth member with Sanlam Reality cover one of the benefits advertised at http://www.fedhealth.co.za/sanlam-reality/ is pet insurance (at the bottom of the list of benefits) but when wanting to claim, both Fedhealth and Sanlam claim there is no cover. ********* advertising!</p>

0
Replies (2)
Sanlam
Sanlam's reply09 Dec 2016, 13:03
Official

Good day

We acknowledge receipt of your complaint and will refer for investigation.

Kind Regards

Client Relations

Sanlam
Sanlam's reply09 Dec 2016, 13:56
Official

Good day

We have been informed that a consultant from our Reality department made contact with you. She informed you that the commencement date of the pet insurance benefits is the 01.01.2017.

Kind Regards

Client Relations