1 reviews | Active since Jan 2017

16 Mar 2021, 07:46

Sanlam Reality

We are paying every month but we can't use these "so-called" benefits they have promised us as customers. I have been using Sanlam Reality for more than 2 years now but still I cannot book a flight via them, and they tell me there's nothing they can do. Bad service!!!

0
Replies (2)
Sanlam
Sanlam's reply16 Mar 2021, 07:49
Official
Dear Luyanda

We apologize for the poor service received. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply16 Mar 2021, 10:45
Official
Dear Luyanda

We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations