TM
Thembisa M
1 reviews | Active since Oct 2011
03 Dec 2018, 17:12
Sanlam Reality Cancelled Membership
Good day,
I would like to know how and why was my membership cancelled without me knowledge. After inquiring about this I just got sent a new membership form. What happens to the points I've already accumulated. What happened?
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Replies (2)
Sanlam's replyOfficial
03 Dec 2018, 17:45Dear Thembisa
We are sorry to hear of your experience. We will investigate the matter and will contact you soon.
Kind regards
Client Relations
We are sorry to hear of your experience. We will investigate the matter and will contact you soon.
Kind regards
Client Relations
Sanlam's reply03 Dec 2018, 17:45
Official
Dear Thembisa
We are sorry to hear of your experience. We will investigate the matter and will contact you soon.
Kind regards
Client Relations
We are sorry to hear of your experience. We will investigate the matter and will contact you soon.
Kind regards
Client Relations
Sanlam's replyOfficial
06 Dec 2018, 12:34Dear Thembisa
We have been informed that our Reality department made contact with you . They confirmed that they have escalated your complaint to the relevant department for further investigation.
Kind Regards
Client Relations
We have been informed that our Reality department made contact with you . They confirmed that they have escalated your complaint to the relevant department for further investigation.
Kind Regards
Client Relations
Sanlam's reply06 Dec 2018, 12:34
Official
Dear Thembisa
We have been informed that our Reality department made contact with you . They confirmed that they have escalated your complaint to the relevant department for further investigation.
Kind Regards
Client Relations
We have been informed that our Reality department made contact with you . They confirmed that they have escalated your complaint to the relevant department for further investigation.
Kind Regards
Client Relations