1 reviews | Active since Sept 2016
SANLAM Reality an advertising ****?
<p>I have been trying to contact Sanlam to take out a Sanlam Reality policy for MONTHS with no response! This has happened to several others I have spoken to too. There are adverti*****ts everywhere about the Sanlam reality policies linked to Fedhealth but when you try to contact the Sanlam call centre they simply take your details and never call you back. The numerous emails I have sent (and others have sent) are also unanswered. Fedhealth will simply redirect you to Sanlam and will not respond to emails regarding the matter. Is this a **** Sanlam and Fedhealth are running to try to attract more clients based on false policies? All I wanted was gap cover but if this is what it is like to try to take out a policy, I'm staying away because it appears that I would never get through to make a claim!</p>
Dear ChrisTW
Thank you for brining this under our attention. We acknowledge receipt of your complaint and will arrange for investigation. We apologise for the service you've experience thus far.
Kind Regards
Client Relations
Dear ChrisTW
Thank you for brining this under our attention. We acknowledge receipt of your complaint and will arrange for investigation. We apologise for the service you've experience thus far.
Kind Regards
Client Relations
Good day
We have been informed that our Gap Cover department made contact with you and provided you with the relevant documentation . They confirmed that you will first read the terms and conditions and will contact us when you have made your decision.
Kind regards
Client Relations
Good day
We have been informed that our Gap Cover department made contact with you and provided you with the relevant documentation . They confirmed that you will first read the terms and conditions and will contact us when you have made your decision.
Kind regards
Client Relations