Sanlam Reality

Item: Sanlam
Rating: 1
Author: Lizette V

I tried accesing my money saver credit card online but it is not showing cell or email to do verification. I just put down the phone after holding on for 12 minutes waiting for an agent AND after being given 3 different numbers to phone. HORRIBLE SERVICE

Helpful (0)

Replies (3)

Sanlam's replyOfficial

13 Feb 2023, 11:04

Good day Lizette

We apologise for this. Your complaint has been escalated to the relevant team to assist you.

Regards
Sanlam Client Care

Sanlam's reply13 Feb 2023, 11:04

Official

Good day Lizette

We apologise for this. Your complaint has been escalated to the relevant team to assist you.

Regards
Sanlam Client Care

Sanlam's replyOfficial

13 Feb 2023, 12:24

Hi again Lizette

The relevant team has not been able to reach you. Please provide a convenient time for then to call again.

Regards
Sanlam Client Care

Sanlam's reply13 Feb 2023, 12:24

Official

Hi again Lizette

The relevant team has not been able to reach you. Please provide a convenient time for then to call again.

Regards
Sanlam Client Care

Sanlam's replyOfficial

16 Feb 2023, 15:34

Good day Lizette

We have received confirmation that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care

Sanlam's reply16 Feb 2023, 15:34

Official

Good day Lizette

We have received confirmation that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care