AV
Andries V

1 reviews | Active since Feb 2012

14 Oct 2024, 14:56

*********** Sanlam Reality

Supposed to get a wealth bonus for having Fedhealth medical aid, was fixed for a while and now again I am not getting my wealth bonus, flabbergasted at the incompetence, each time the can gets kicked down the road and the deadline moves on, but it never gets resolved. a lady by the name of Janine Carolus assisted me the previous hundred times, she was excellent and transparent

0
Replies (3)
Sanlam
Sanlam's reply14 Oct 2024, 15:10
Official
Good afternoon Andries

We are sorry to hear about this and have arranged for assistance from the responsible team.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply15 Oct 2024, 15:26
Official
Good afternoon Andries

We have received feedback that an email has been sent to you and that the matter is receiving attention.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply24 Oct 2024, 12:22
Official
 Good day Andries

This is to confirm that feedback was provided to you via email.

Regards
Sanlam Client Care