LS
Linda S

1 reviews | Active since Aug 2013

22 Nov 2018, 01:41

SANLAM PUTS IT'S MONEY WHERE IT'S MOUTH IS.

Recently I received a request from Sanlam asking me to provide them with information dating back many years. I had no idea how I would provide this information and was very surprised that Sanlam would expect this from their client. I approached Hellopeter to voice my dismay on the matter. Within a few hours a very friendly staff member (Jodi) called. Jodi handled the matter in a most professional manner, as did her colleague Joanne. Both these staff members made it their business to 'listen' to me and together they sorted this matter out in a few days. I find this truly remarkable and am very impressed with them. Thank you Jodi and Joanne!

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Replies (1)
Sanlam
Sanlam's reply22 Nov 2018, 05:26
Official
Dear Linda

Thank you for taking the time to inform us of your positive experience. We really value such feedback from clients. We will inform Jodi and Joanne and management of your experience.

Kind regards
Sanlam Client Relations