Sanlam Proving Continued Incompetence

Sanlam called me yesterday 04.08.2022 requesting for a letter from executor claiming everything is sorted and need the executor for further discussion. Asking all this sort of things is a very bitter pill to swallow if they had just rectified the mess they created in 2015 we wouldn't be were we are today.

My mother must now run around again like she did in 2015 go to masters office which is another tedious process and expensive exercise because my mother is a pensioner and her health doesn't need all this added stress.

I wish for this nightmare to be over.

Sanlam If things are sorted as you claim send us atleast the revised copy of the policy, you got our address it hasn't changed.

We not going to repeat mistakes of the passed whereby we only work with Word of mouth, from now on we need documentation as much as we have been submitting everything you requested from us.

Send us a hard copy of the policy so we can see if indeed you did your job.