Sanlam Provident Fund Payout still not done after 8 montha

I am so livid with the service of Sanlam its been 8 months that I am waiting on payout for my provident fund I have been sent to pillar to post and still to date no feed back or update. I am continuously calling for feedback and they do not communicate and I still can't receive my provident fund I don't know what else to do to get help. I do not recommend Sanlam the service is pathetic no customer service no sense of urgency and no one can take accountablity