ND
Noluthando D
1 reviews | Active since Aug 2020
08 Nov 2021, 21:05
Sanlam provident fund
Good evening. I am very concerned because 3 months ago I got a call from ICTS tracing company and was told that I have money that was not claimed from the building bargaining council. They asked me to fill in forms and send my ID and bank statement and I did. Now when I call ICTS thry tell that the matter is with Sanlam but I called last month and they said I do have money and it will be paid because it normally takes 2 months but now I'm concern because its 3 months. Can someone please tell.me the truth.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
08 Nov 2021, 22:16Dear Noluthando
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply08 Nov 2021, 22:16
Official
Dear Noluthando
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
09 Nov 2021, 14:32Dear Noluthando
We were informed that our consultant e-mailed you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that our consultant e-mailed you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
Sanlam's reply09 Nov 2021, 14:32
Official
Dear Noluthando
We were informed that our consultant e-mailed you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that our consultant e-mailed you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations