MI
Muneeb I

1 reviews | Active since May 2026

25 May 2026, 11:32

Sanlam provident fund

This will be my second terrible review Bout Sanlam simply because they DO NOT RESPOND!!!!

No response after their complaint case handler sends me an email Lesley-Ann and after I responded on the 21st since then absolutely no response and the worst part is Sanlam responded on my previous review to tell me to respond via that email.

They give me ABSOLUTELY NO indication of how far my provident fund claim is after more than a month, imagine their WhatsApp line agents don't give a **** send you copy and paste responses and when I want to ask questions just end the chat, landline takes HOURS AND HOURS before you maybe get through to a human.

You are by far the absolute worst company on the face of this planet!!!

And sanlam will reply here to say a complaint has been logged and someone will once again send me a copy and paste tla knowledgement and believe you me I won't get anywhere again.

Sanlam's motto for the last month has been in progress nothing more nothing less!!!!

But I will keep writing these terrible reviews because it doesn't come close to how terrible you deal with your clients!!!!!

0
Replies (2)
Sanlam
Sanlam's reply25 May 2026, 11:38
Official
Good morning, Muneeb

We apologise for your poor service experience and have arranged for Sanlam Corporate to urgently assist us in resolving the matter.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply25 May 2026, 11:45
Official
Hello Muneeb

 We have received feedback that Sanlam Corporate has now responded to your email.

Regards
Sanlam Client Care