FM
Fikile M

1 reviews | Active since Mar 2018

23 Jan 2019, 10:30

SANLAM PREYING ON GRIEVING FAMILIES.

I had a Sanlam sky policy that I took for my mother....And I have other policies with other Companies....It so happened that my mother died last Sunday and the policy was not matured.....THEY CALLED ME TO TELL ME THEY CANT REFUND MY PREMIUMS THAT THEY DEDUCTED....BUT THE COMPETITION REFUNDED MY 1 PREMIUM WITH NO HASSLE ....so Please guys runaway from this Company cancel your policies get something better.

0
Replies (4)
Sanlam
Sanlam's reply23 Jan 2019, 11:03
Official
Dear Xabiso 

We are sorry to learn of your loss, please accept our sincere condolences.

We will refer your complaint to Sanlam Sky complaints department to investigate the matter and to respond to you.

Kind regards,
Client Relations
Sanlam
Sanlam's reply25 Jan 2019, 09:12
Official
Dear Xabiso

Our Sanlam Sky consultant tried on numerous occasions to get hold of you without any success.  She responded to you via sms . If you have any further enquiries please feel free to contact her on the number provided.

Regards,
Client  relations
FM
Fikile M's update25 Jan 2019, 11:00
Reviewer Update
I am Cancelling everything written Sanlam in my policies
Sanlam
Sanlam's reply25 Jan 2019, 11:34
Official

Dear Xabiso 

This is unfortunate to hear. We take note of your comment.

Regards,
Client Relations