Sanlam poor service

Item: Sanlam
Rating: 1
Author: Simone J

No feedback received from Sanlam after numerous follow up on email and their WhatsApp platform on the claim payments. Poor service received since 3 September 2024. They 10 day waiting period has passed.

Helpful (0)

Replies (5)

Sanlam's replyOfficial

17 Sept 2024, 11:33

Good day Simone

We are sorry to learn of your poor service experience and would like to assist.

We will be sending you a Private reply.

Regards
Sanlam Client Care

Sanlam's reply17 Sept 2024, 11:33

Official

Good day Simone

We are sorry to learn of your poor service experience and would like to assist.

We will be sending you a Private reply.

Regards
Sanlam Client Care

Simone J's updateReviewer Update

17 Sept 2024, 11:38

Please email me on *** whereby I will provide the confidential information

Simone J's update17 Sept 2024, 11:38

Reviewer Update

Please email me on *** whereby I will provide the confidential information

Sanlam's replyOfficial

17 Sept 2024, 11:49

Hello Simone

We have arranged for Sanlam Corporate to contact you.

Regards
Sanlam Client Care

Sanlam's reply17 Sept 2024, 11:49

Official

Hello Simone

We have arranged for Sanlam Corporate to contact you.

Regards
Sanlam Client Care

Simone J's updateReviewer Update

17 Sept 2024, 11:56

Thank you

Simone J's update17 Sept 2024, 11:56

Reviewer Update

Thank you

Sanlam's replyOfficial

18 Sept 2024, 14:37

Hello Simone

We have received feedback that Sanlam Corporate has sent you an email.

Regards
Sanlam Client Care

Sanlam's reply18 Sept 2024, 14:37

Official

Hello Simone

We have received feedback that Sanlam Corporate has sent you an email.

Regards
Sanlam Client Care