BM
Bongani M
1 reviews | Active since Mar 2022
31 Mar 2022, 13:45
Sanlam Poor Service
Sanlam Tax-free Investment withdrawal. After making calls of more than 10 minutes in 3 days without respond, went to Sanlam Head Office Bellville on the 14 March for assistance. I was assisted and was promised the withdrawal will be processed within 7 days. I'm still waiting, no email, no sms to update on staus of withdrawal since then.
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Replies (2)
Sanlam's replyOfficial
31 Mar 2022, 14:17Dear Bongani
We acknowledge your complaint and apologise for the poor service received.
The matter has been referred to the relevant department for urgent handling.
You can expect a response from them soon.
Kind regards
Client Relations
We acknowledge your complaint and apologise for the poor service received.
The matter has been referred to the relevant department for urgent handling.
You can expect a response from them soon.
Kind regards
Client Relations
Sanlam's reply31 Mar 2022, 14:17
Official
Dear Bongani
We acknowledge your complaint and apologise for the poor service received.
The matter has been referred to the relevant department for urgent handling.
You can expect a response from them soon.
Kind regards
Client Relations
We acknowledge your complaint and apologise for the poor service received.
The matter has been referred to the relevant department for urgent handling.
You can expect a response from them soon.
Kind regards
Client Relations
Sanlam's replyOfficial
01 Apr 2022, 07:52Dear Bongani
We were informed that our consultant as been in touch wit you regarding your matter. They also confirmed the status of your payment.
Kind regards
Client Relations
We were informed that our consultant as been in touch wit you regarding your matter. They also confirmed the status of your payment.
Kind regards
Client Relations
Sanlam's reply01 Apr 2022, 07:52
Official
Dear Bongani
We were informed that our consultant as been in touch wit you regarding your matter. They also confirmed the status of your payment.
Kind regards
Client Relations
We were informed that our consultant as been in touch wit you regarding your matter. They also confirmed the status of your payment.
Kind regards
Client Relations