Sanlam poor service

Sanlam should just be converted to a state-owned entity. I mean I have been trying to get hold of the customer care center for the past three days, and to date I still can’t get hold of them. The company’s self services option can’t assist me either. I sent them an email today and still no feedback. Such poor services… Who can I get in touch with to assist. It is not merely enough to tell us that you are experiencing high call or email volumes. If that’s the case employ more people!!