MJ
Malcolm J
1 reviews | Active since Feb 2025
23 Feb 2025, 09:58
Sanlam poor service
Good day
I'm stuggling to get info from sanlam regarding my pension withdrawal, I resigned from my employer by 31 January 2025, I recieved an sms on 5 Feb that my withdrawal request was received, but no communication after that, on the app it shows that they're waiting for HR to iniciate exit process
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Replies (2)
Sanlam's replyOfficial
23 Feb 2025, 10:39Good day Malcolm
We are sorry to hear of your dissatisfaction with our service. We have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear of your dissatisfaction with our service. We have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's reply23 Feb 2025, 10:39
Official
Good day Malcolm
We are sorry to hear of your dissatisfaction with our service. We have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear of your dissatisfaction with our service. We have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
24 Feb 2025, 12:35Hi Malcolm
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply24 Feb 2025, 12:35
Official
Hi Malcolm
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care