PL
Pieter L
1 reviews | Active since Nov 2024
08 Nov 2024, 05:36
Sanlam poor performance.
Sanlam has the most poor performance i have ever encountered in my life, you cant get through to any consultant on a phone call, you dont get assistance via Email and when you make use of there WhatsApp chat line you wil be cut off from the chat before you even get to state your issue.
Overall i think that for a Professional Investment company that takes 3 months to do retirement benifit payout (NOT GOOD) i will definitely not recommend anybody or any company to make use of Sanlam.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
08 Nov 2024, 08:03 Good day Pieter
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply08 Nov 2024, 08:03
Official
Good day Pieter
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
15 Nov 2024, 15:56Good day Pieter
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply15 Nov 2024, 15:56
Official
Good day Pieter
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Best regards,