tN
trevor N

1 reviews | Active since Jul 2011

10 Jul 2015, 16:32

SANLAM poor levels of service

I have a SANLAM RA. I don't get statements anymore.<br> <br> When I called them they only take calls between 09h00 and 15h00.<br> <br> How can one entrust ones retirement planning to a company that cannot take calls from customers form customers before 09h00 and after 15h00???

0
Replies (1)
Sanlam
Sanlam's reply10 Jul 2015, 16:40
Official
Hello trevorbnic,

We acknowledge receipt of your complaint and apologise for the service you've experienced. We will investigate the matter and provide feedback.

Regards
Client Relations