FR
Frik R
1 reviews | Active since Nov 2022
23 Jul 2025, 13:23
Sanlam poor client service
Poor client service. I'm trying to get information regarding a retirement annuity but can't get a human being on the phone, waited to speak to a consultant for 20 minutes but no luck, also no option to leave a message to call back.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
23 Jul 2025, 13:26Good day Frik
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply23 Jul 2025, 13:26
Official
Good day Frik
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
24 Jul 2025, 09:18Good day Frik
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply24 Jul 2025, 09:18
Official
Good day Frik
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Best regards,