LR
Levi R
1 reviews | Active since Sept 2025
10 Sept 2025, 05:25
Sanlam policy payment
It's been close to 2months since we lost our dad. My sister filed a claim early August.. we are yet to receive any payment.. I'm particularly disappointed in sanlam as we expected the payment to be made swiftly as tge claim is not for a huge sum and all documents and beneficiary details have submitted for 6 weeks now
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Replies (2)
Sanlam's replyOfficial
10 Sept 2025, 07:32Good morning, Levi
Our sincere condolences with your loss.
We are also sorry to learn that you have not received payment.
Please send us a private reply with your late father's ID number or policy/membership number.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We are also sorry to learn that you have not received payment.
Please send us a private reply with your late father's ID number or policy/membership number.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Sanlam's reply10 Sept 2025, 07:32
Official
Good morning, Levi
Our sincere condolences with your loss.
We are also sorry to learn that you have not received payment.
Please send us a private reply with your late father's ID number or policy/membership number.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We are also sorry to learn that you have not received payment.
Please send us a private reply with your late father's ID number or policy/membership number.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Sanlam's replyOfficial
18 Sept 2025, 13:11This is to confirm that you were contacted and detailed feedback was provided to you.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply18 Sept 2025, 13:11
Official
This is to confirm that you were contacted and detailed feedback was provided to you.
Regards
Sanlam Client Care
Regards
Sanlam Client Care