NM
Nomfundo M

1 reviews | Active since Aug 2020

13 Nov 2025, 08:19

Sanlam policy is a ****

On the 24th of October 2025,I did. Claim with sanlum,till today I did not get any response whatsoever, furthermore the death claim my mother has with them,they're saying its no longer available, also s policy she has been paying for they're saying they cant find it on their system

0
Replies (5)
Sanlam
Sanlam's reply13 Nov 2025, 08:31
Official
Good morning, Nomfundo

Thank you for reaching out to us.

Our condolences with your loss.

We have arranged for assistance from the responsible team.

Regards
Sanlam Client Care
NM
Nomfundo M's update13 Nov 2025, 08:33
Reviewer Update
I've been getting the same response for 3 weeks,evertime I go to the branch or call the call centre,your company has made grieving my Mother the hardest thing I ever had to do !!!
Sanlam
Sanlam's reply13 Nov 2025, 08:36
Official
Hello Nomfundo

We are sorry to hear this.

The responsible team will be in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply13 Nov 2025, 11:31
Official
Hello Nomfundo

We have received feedback that initial contact has been made with you and that the matter is receiving attention.

Regards
Sanlam Client Care
NM
Nomfundo M's update13 Nov 2025, 13:17
Reviewer Update
Total waste of time, they called me but the money my Mother had been paying,went down the drain,if you have a policy with sanlam, I feel for you