LM
Lndokuhle M
1 reviews | Active since Sept 2021
15 Sept 2021, 17:55
Sanlam policy
I'm so disappointed with sanlam my aunt joined a policy at sanlam and left us as beneficiaries to her retirement fund me and my 2 sisters and divided the money in equal percentage for each of us but only one of us got paid then me and my other sister we were left out no body is telling us anything when we try to contact them and we gave them all the documents they required from us since December 2020
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Replies (5)0
Replies (5)
Sanlam's replyOfficial
15 Sept 2021, 17:58Dear Lndokuhle
We acknowledge receipt of your complaint. Please provide the policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide the policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply15 Sept 2021, 17:58
Official
Dear Lndokuhle
We acknowledge receipt of your complaint. Please provide the policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide the policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
LM
Lndokuhle M's updateReviewer Update
15 Sept 2021, 18:37SL***3
LM
Lndokuhle M's update15 Sept 2021, 18:37
Reviewer Update
SL***3
LM
Lndokuhle M's updateReviewer Update
16 Sept 2021, 08:29Hi did you get the policy number?
LM
Lndokuhle M's update16 Sept 2021, 08:29
Reviewer Update
Hi did you get the policy number?
Sanlam's replyOfficial
16 Sept 2021, 08:34Morning, Lndokuhle
Thank you for your detail.s We have escalated it to the responsible team for further handling.
Kind regards
Sanlam Client Relations
Thank you for your detail.s We have escalated it to the responsible team for further handling.
Kind regards
Sanlam Client Relations
Sanlam's reply16 Sept 2021, 08:34
Official
Morning, Lndokuhle
Thank you for your detail.s We have escalated it to the responsible team for further handling.
Kind regards
Sanlam Client Relations
Thank you for your detail.s We have escalated it to the responsible team for further handling.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
16 Sept 2021, 16:30Dear Lndokuhle
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations
Sanlam's reply16 Sept 2021, 16:30
Official
Dear Lndokuhle
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations