NM
Nokuzola M
1 reviews | Active since Aug 2016
24 Jan 2025, 13:56
Sanlam policy cancelation: dragging their feet
I have been trying to cancel 1 funeral cover (out of the 3 I have with them) ,for 4 months now! You guys are quick to sign up a person but drag your feet to cancel. Are you going to pqy me all of the deductions since September? I am actually considering cancelling all of them😏.
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Replies (2)
Sanlam's replyOfficial
24 Jan 2025, 13:58Good day Nokuzola
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's reply24 Jan 2025, 13:58
Official
Good day Nokuzola
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's replyOfficial
24 Jan 2025, 14:32This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply24 Jan 2025, 14:32
Official
This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care