Sanlam Policy ****

Dear Sanlam Customer Service Team,

I am writing to express my concern and disappointment regarding policy number IP***2, which was opened in my name without my consent. I had previously contacted Sanlam last month to request cancellation of this policy, but unfortunately, it was not actioned.

To my surprise, I noticed that an amount of R115 was debited from my account on 20 March 2025. I am requesting that this amount be reversed immediately, as I did not authorize this transaction.

Furthermore, I would like to reiterate my request to cancel policy number IP***2, effective immediately. I would appreciate it if you could provide me with a confirmation of the cancellation and reversal of the debit.

Please find the policy details below for your reference:

Policy Number: IP***2

I would appreciate a prompt response regarding this matter, and I look forward to hearing from you soon.