1 reviews | Active since Sept 2016

06 Sept 2016, 12:22

Sanlam Policy

<p>I took a sanlam policy on behalf of my mother last year, she had to go for blood test for the policy to be approved, the costs for the blood test were supposed to be covered by sanlam. Now i am contact by debt collectors saying that i did not pay for the blood test, and thretnening to take my name to credit bearu, i have contactacted the person who sold me the policy ,they said they will look into the matter ,now they are not ansewering my calls, my credit record cannot be affected by Sanlam's incopetencies.!</p>

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Replies (2)
Sanlam
Sanlam's reply06 Sept 2016, 12:48
Official

Dear dintle-moletsane

We acknowledge receipt of your complaint and apologise for the inconveniance caused.

We will arrange for an investigation.

Kind Regards

Client Relations

Best regards,

Sanlam
Sanlam's reply08 Sept 2016, 11:03
Official

Dear Dintle-Moletsane

We received feedback from Chrisna at our New Business Department, full investigation was done, you were informed and the matter seen as finalised.

Kind Regards
Client Relations

Best regards,