Sanlam policies opened via Persal without my knowledge [*****]

@sanlam @SanlamInvest @sanlamindie please advise measures I need to take in order for my refund to be effected. I was de*****ed by one of your employees along with @ECDOEZA employee whom I believe had access to my Persal which deducted money from my payroll.

After I learnt about this in February, I submitted the necessary documents required to cancel the policies and also submitted my refund form. I enquired about this and l've been receiving vague messages.

I viewed my payslip for this month and the deductions are still appearing. I tried to enquire again and l'm not furnished with fruitful information. I plea that my money be fully refunded and that we break ties that were *****ulently made from your end.

I tried to get clarity on when exactly did they receive the documents sol can prepare myself to exercise patience while the investigation is underway but still no lucidity whatsoever near to it.