Sanlam Personal Loans Unfair practice of taking debit orders.

Sanlam Personal loans . Very helpfull when applying for a loan but service is bad when you close the account. Personal Loan Fully paid based on settlement letter received and then they still take another debit order and tell you to wait up to 10 days to get your money back. Deb Checks is the only way they will pay out but a debi check takes away your control to reverse the debit order should they take money out of your account by mistake. So now you re hands are cut off due to them doing their loans this way. They can take any amount in between the amounts on debi check and you have no control. Even if the ccount is fully paid . You have to unfortunately hope they refund you because no one can assist you when you querie it and you will be at the mercy of them practising good customer service. In the end my loan is fully paid for and They took a debit order after the full and final payment is done. And now they tell me I have to wait 10 days to get my money back..I wonder how many clients experience this and where is all the interest going with all the incorrectly taken debit orders from clients all over South Africa. Who makes a profit on these payments that can only be returned in 10 days.