SS
Sophia S
1 reviews | Active since Oct 2018
23 Jan 2021, 19:00
Sanlam Personal Loans incompetency
How many times should I ask for a personal loan contract and statement? Does this company know what the FAIS Act is about? I app**** for a 30k loan, I’m shocked that I’ve only repaid 2k after a year of paying for the loan. The term is 3 years mind you. Unless the consultant came up with their own term.
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Replies (2)
Sanlam's replyOfficial
23 Jan 2021, 19:12Dear Sophia
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply23 Jan 2021, 19:12
Official
Dear Sophia
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
28 Jan 2021, 12:00Good day, Sophia
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
Sanlam's reply28 Jan 2021, 12:00
Official
Good day, Sophia
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations