MP
Makgotso P
1 reviews | Active since Oct 2020
06 Jun 2026, 08:25
SANLAM PERSONAL LOANS
I was debited twice, and payment was made on the 31st of May. Trying to contact them now, their robot states their working hours is 8am - 12pm on Saturday but they are still not available to take my call. I am so frustrated
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
06 Jun 2026, 17:59Good day Makgotso,
We sincerely apologise for your service experience. The matter has been referred to the responsible department, and we have requested that they investigate and contact you on Monday.
Regards
Sanlam Client Care
We sincerely apologise for your service experience. The matter has been referred to the responsible department, and we have requested that they investigate and contact you on Monday.
Regards
Sanlam Client Care
Sanlam's reply06 Jun 2026, 17:59
Official
Good day Makgotso,
We sincerely apologise for your service experience. The matter has been referred to the responsible department, and we have requested that they investigate and contact you on Monday.
Regards
Sanlam Client Care
We sincerely apologise for your service experience. The matter has been referred to the responsible department, and we have requested that they investigate and contact you on Monday.
Regards
Sanlam Client Care
Sanlam's replyOfficial
18 Jun 2026, 09:52Good morning, Makgotso
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
Sanlam's reply18 Jun 2026, 09:52
Official
Good morning, Makgotso
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
We have received feedback that you have been assisted.
Regards
Sanlam Client Care