Sanlam Personal Loans Dissapointing!!

Item: Sanlam
Rating: 1
Author: Maphutego L

Sanlam Personal Loans, you dont make a follow up on our loan applications.. You dont call your customers like you promise.

Poor Customer Service , YOUR CALL CENTER IS USELESS!!

l have been with yous guys for years with so many policies l have in the your company , I am not happy at all.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

28 May 2019, 12:00

Good day Maphutego

We acknowledge receipt of your and will arrange for this matter to be investigated.

Please accept our sincere apologies for the poor service received.

Kind Regards,
Client Relations

Sanlam's reply28 May 2019, 12:00

Official

Sanlam's replyOfficial

29 May 2019, 08:10

Dear Maphutego

We have been informed that one of our consultants made contact with you and feedback was provided.

Thank you and Regards
Client Relations

Sanlam's reply29 May 2019, 08:10

Official

Dear Maphutego

We have been informed that one of our consultants made contact with you and feedback was provided.

Thank you and Regards
Client Relations

Maphutego L's updateReviewer Update

29 May 2019, 08:59

Thank you for replying..

Yes, One of your consultants called and helped me with everything I needed.
Thank you Luwanda , for Great service.

Thanks:)

Maphutego L's update29 May 2019, 08:59

Reviewer Update

Thank you for replying..

Yes, One of your consultants called and helped me with everything I needed.
Thank you Luwanda , for Great service.

Thanks:)