KH
Kevin H
1 reviews | Active since Feb 2021
17 Feb 2021, 12:53
SANLAM PERSONAL LOANS
Call Sanlam customer care ***. The operator puts you through another department. Hold on for 39 minutes, No answer except news on new loans by an irritating white male! Hang up. Call the direct line ***, call reverts back to that whit irritating male! Press the selected number you need help with...hold on for 45 minutes..no answer!!! But miss a loan payment and they will have 20 ****ing agents calling you for the rest of the ****ing month. No ****ing after sales service!!
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Replies (2)
Sanlam's replyOfficial
17 Feb 2021, 12:56Dear Kevin
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further handling.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further handling.
Kind regards
Sanlam Client Relations
Sanlam's reply17 Feb 2021, 12:56
Official
Dear Kevin
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further handling.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further handling.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
22 Feb 2021, 09:00Dear Kevin
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
Sanlam's reply22 Feb 2021, 09:00
Official
Dear Kevin
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations