AV
Anita V

1 reviews | Active since Sept 2019

21 Jan 2021, 11:44

Sanlam Personal Loan Paid Up Request

I app**** for a loan in 2016. Loan was paid up in 2020. Requested a paid up letter. The administrators THEY assigned, Izwe, does not exist anymore and SANLAM does not have me on their system. I have been trying now for going on 4 weeks and R500 airtime for anyone to assist me. Nothing...absolutely no help. I am applying for a homeloan and according to the credit bureau i have an outstanding SANLAM PERSONAL LOAN. How can i clear my name??????????????????

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Replies (1)
Sanlam
Sanlam's reply21 Jan 2021, 11:47
Official
Dear Anita

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations