1 reviews | Active since Mar 2011
Sanlam Pension - WORST service
Referring to policy ***6. I left my previous company in November 2020 and all forms were submitted by the company to Sanlam to withdraw the funds. Up till today I have received the absolute worst service from Sanlam. from me having to call in daily to get information, to countless emails with NO response from them. They are very unprofessional as I am constantly having to pry information out of them of a policy that I have been paying for more than 2 years. The two contacts at the Sanlam payment departments I last dealt with are Rodzani Tshikovhi and Ramona Mitchell, who is apparently his Team Leader, but since then have chosen to ignore my emails and requests for info regarding the claim payout.
Really bad service!
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations
