Sanlam Pension Pay out?

Item: Sanlam
Rating: 1
Author: Niquita B

I am Briton’s furious with the service I have received regarding my pension pay out. I have been phoning them for a week and asking when I could be expecting it to be paid into my account, first there were this delay then when I phoned again the money would be in my account on the Friday (13 December) today is Sunday 15 December and still nothing...

Why am I battling so hard to get my own money paid to me?

Helpful (0)

Replies (3)

Niquita B's updateReviewer Update

15 Dec 2019, 08:20

beyond furious is what I meant to type

Niquita B's update15 Dec 2019, 08:20

Reviewer Update

beyond furious is what I meant to type

Sanlam's replyOfficial

15 Dec 2019, 09:00

Good day

We will escalate the matter to the relevant department for an investigation.

Regards
Client Relations

Sanlam's reply15 Dec 2019, 09:00

Official

Good day

We will escalate the matter to the relevant department for an investigation.

Regards
Client Relations

Sanlam's replyOfficial

20 Dec 2019, 10:47

Good day Niquita We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Regards
Client Relations

Sanlam's reply20 Dec 2019, 10:47

Official