1 reviews | Active since Jan 2022
SANLAM PENSION FUND MAKES IT POSSIBLE FOR FORMER EMPLOYERS TO COMMIT ***** ON YOUR PENSION FUND.
I will never forget the way you treated me when I made my pension fund withdrawal. It still hurts me to this day.
When I submitted my withdrawal forms in August 2023, I was told that my fund pension fund was withheld because my previous employer is saying that I committed *****. Sanlam didnt even inform me of this, I only found out when I was making a follow up. No one even bothered to even request my side of the story to understand what transpired. You proceeded and withheld my pension fund only on the version you received from my former employer. You didnt even question what *****, or how it was committed or how the amount they claiming was quantified. You believed my former employer over a member of your own pension fund. I hate your organisation and what it stands for. You make it easy for big corporations to do ***** on behalf your own members. My former employer obtained a default judgement claiming self generated figures from my pension and you did not even question this. For those who dont know. You can obtain a default judgement anyone. You just need to make sure that the summons are delivered. Whether you got them or not it doesnt matter. Thats what my former employer did. They obtained a default court judgement, and claimed for an amount which they self generated, which is *****. You made it possible for my former employer and their attorneys to commit ***** on my pension fund. When I wanted to open a case for ***** against my former employer and their attorneys I was told to confirm if the money was paid to my former employer and I dont have that proof. I want you guys to proceed and pay my pension fund to my former employer in line with the default court judgement, then send me the proof of payment. I want to formally report a case of ***** againt my former employer and their attorneys. I already informed the attorneys that I want to report them to their professional body, and my former employer is aware of this. I want that money to be paid to whoever is claiming for it so that I can have proof of ***** COMMITTED ON MY PENSION. The PFA coudnt even do anything because of the *****ulently obtained default court judgement. Its been more than 12 months this matter has been ongoing.
We are sorry to learn of your experience and have arranged for assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your experience and have arranged for assistance from the responsible department.
Regards
Sanlam Client Care
Please note that I still havent received any feedback.
Please note that I still havent received any feedback.
Please be assured that you will be contacted once the matter has been investigated.
Regards
Sanlam Client Care
Please be assured that you will be contacted once the matter has been investigated.
Regards
Sanlam Client Care
Please respond to our Private reply (here on Hellopeter).
Regards
Sanlam Client Care
Please respond to our Private reply (here on Hellopeter).
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
Regards
Sanlam Client Care
I saw their email. Thank you.
I saw their email. Thank you.
Thank you for confirming receipt of their email.
Regards
Sanlam Client Care
Thank you for confirming receipt of their email.
Regards
Sanlam Client Care
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
Kindly note that I still haven't received any feedback from your department pertaining to my complaint. How long do I have to wait for this issue to be resolved?
Kindly note that I still haven't received any feedback from your department pertaining to my complaint. How long do I have to wait for this issue to be resolved?
We will follow up with Sanlam Corporate.
Regards
Sanlam Client Care
We will follow up with Sanlam Corporate.
Regards
Sanlam Client Care
Kindly note that I still havent received any feedback from your company . Nothing. This complaint was submitted on the 2nd of October 2024 and to date nothing tangible has been done.
Kindly note that I still havent received any feedback from your company . Nothing. This complaint was submitted on the 2nd of October 2024 and to date nothing tangible has been done.
We have now further escalated the matter and will revert back to you.
Regards
Sanlam Client Care
We have now further escalated the matter and will revert back to you.
Regards
Sanlam Client Care
Your company is ruthless. How long do I have to wait to get simple feedback??
This complaint was submitted last month on the 2nd and to date, no feedback has been received. Am beyond irate.
Your company is ruthless. How long do I have to wait to get simple feedback??
This complaint was submitted last month on the 2nd and to date, no feedback has been received. Am beyond irate.
We have received feedback that Sanlam Corporate has provided you with feedback via email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has provided you with feedback via email.
Regards
Sanlam Client Care
Today is day number 82 since I have submitted my initial complaint.
This matter is still not resolved. How long do I have to keep on making making follow ups requesting for the proof of payments. Wesly is trying but its not enough. If you guys dont want to work for SANLAM then why dont you resign instead of giving us traumatic experiene. Your service is beyond bad.
Today is day number 82 since I have submitted my initial complaint.
This matter is still not resolved. How long do I have to keep on making making follow ups requesting for the proof of payments. Wesly is trying but its not enough. If you guys dont want to work for SANLAM then why dont you resign instead of giving us traumatic experiene. Your service is beyond bad.
Today marks day number 87 since I submitted my complaint and this matte is still not resolved.
Today marks day number 87 since I submitted my complaint and this matte is still not resolved.
We apologise for your service experience and have followed up with Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologise for your service experience and have followed up with Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Today marks day no 95 since I have submitted my complaint and this matter is still not resolved. Tell me, what do I need to do to ensure that I receive the proof of payment.s As it stands, SARS is currently charging me R500 per month for penalties which are solely related to this withdrawal.
Today marks day no 95 since I have submitted my complaint and this matter is still not resolved. Tell me, what do I need to do to ensure that I receive the proof of payment.s As it stands, SARS is currently charging me R500 per month for penalties which are solely related to this withdrawal.
We have requested assistance from the responsible team and are waiting on their feedback.
Regards
Sanlam Client Care
We have requested assistance from the responsible team and are waiting on their feedback.
Regards
Sanlam Client Care
Kindly note that I still havent received any feedback from anyone, HOW WILL LONG DO I HAVE TO WAIT TO GET FEEDBACK?????????????
Kindly note that I still havent received any feedback from anyone, HOW WILL LONG DO I HAVE TO WAIT TO GET FEEDBACK?????????????
We have again followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We have again followed up with Sanlam Corporate.
Regards
Sanlam Client Care
Today MARKS MORE THAN 100 DAYS SINCE I SUBMITTED MY COMPLAINT. HOW LONG DO I HAVE TO WAIT TO MY MATTER IS RESOLVED.???????. This is beyond bad, Your service is horrific, terrific and I wouldnt wish even the greatest of my enemies to be subjected to such despicable service.
Today MARKS MORE THAN 100 DAYS SINCE I SUBMITTED MY COMPLAINT. HOW LONG DO I HAVE TO WAIT TO MY MATTER IS RESOLVED.???????. This is beyond bad, Your service is horrific, terrific and I wouldnt wish even the greatest of my enemies to be subjected to such despicable service.
Today Marks DAY NO 103 Since I have submitted my complaint. I think your company is ****** towards me. no White person would be subjected to this kind of ill treatment. Its been more than three monts and am still awaiting for feedback.
Today Marks DAY NO 103 Since I have submitted my complaint. I think your company is ****** towards me. no White person would be subjected to this kind of ill treatment. Its been more than three monts and am still awaiting for feedback.
