vN
vusimuzi N
1 reviews | Active since Jun 2011
10 Sept 2021, 15:50
Sanlam Pension Fund *****
They send email to Old Mutual to confirm Pension Fund money for transfer on the 1 July 2021. It is September and they keep sending me wrong information. it is 3 months i haven't received my money.
Their form even have information of spouse as their employee of which this could create *****. Be careful when signing documents
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
10 Sept 2021, 17:27Dear Vusimuzi
We acknowledge receipt of your complaint. We have referred your complaint to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. We have referred your complaint to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply10 Sept 2021, 17:27
Official
Dear Vusimuzi
We acknowledge receipt of your complaint. We have referred your complaint to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. We have referred your complaint to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
vN
vusimuzi N's updateReviewer Update
20 Nov 2022, 20:00They send an email to the wrong email address and didnt bother to contact the client to say we are still waiting for the response. They dont know what is service delivery. I had to put it on hellopeter for them to contact me. Yeah right
vN
vusimuzi N's update20 Nov 2022, 20:00
Reviewer Update
They send an email to the wrong email address and didnt bother to contact the client to say we are still waiting for the response. They dont know what is service delivery. I had to put it on hellopeter for them to contact me. Yeah right
Sanlam's replyOfficial
21 Nov 2022, 08:34Good day Vusimuzi
We are sorry to hear this. We have referred your latest comment to the responsible team.
Regards
Sanlam Client Care
We are sorry to hear this. We have referred your latest comment to the responsible team.
Regards
Sanlam Client Care
Sanlam's reply21 Nov 2022, 08:34
Official
Good day Vusimuzi
We are sorry to hear this. We have referred your latest comment to the responsible team.
Regards
Sanlam Client Care
We are sorry to hear this. We have referred your latest comment to the responsible team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
21 Nov 2022, 16:04Good afternoon
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply21 Nov 2022, 16:04
Official
Good afternoon
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care